Terms & Conditions

About PrimeX

PrimeX Invisible Grills provides residential installation-related services in Bangalore, including Invisible Grills and Cloth Hangers.

Services shown on this website currently include:

• Balcony Invisible Grills.
• Window Invisible Grills.
• Staircase Invisible Grills.
• Ceiling Cloth Hangers.
• Wall Mounted Cloth Hangers.

Service Information

Website descriptions, photographs, illustrations, examples and service information are provided for general information.

Actual installation requirements may differ according to the property, dimensions, installation surface, access, site conditions, selected materials and other project-specific factors.

A service displayed on the website is not automatically suitable for every property. Suitability may need to be confirmed after measurement or inspection.

Site Inspection, Measurement & Quotations

Quotations may depend on measurements, location, material requirements, installation conditions, quantity and other relevant factors.

• Preliminary pricing communicated before measurement may be indicative only.
• Final pricing may depend on verified site measurements.
• Any work outside the original quoted scope may require a revised quotation.
• The customer should review the scope, price and specifications before approving work.

Pricing & Payment

Pricing may vary according to measurements, material selection, quantity, installation type, site access and other project requirements.

Payment amount, payment stages, advance payments or balance-payment requirements should be based on the quotation or arrangement accepted for the particular project.

Customers should verify payment details before making any payment and retain appropriate records.

Customer Responsibilities

The customer is responsible for providing accurate information relevant to the requested work.

Where applicable, the customer should:

• Provide correct contact and site-location details.
• Provide reasonable access to the installation area.
• Inform PrimeX of known access restrictions.
• Disclose known issues that may affect installation.
• Obtain any society, apartment-management, landlord or property-owner approvals required before installation.
• Remove or protect personal property where necessary to provide a workable installation area.
• Review the agreed installation scope before work begins.

Installation Conditions

Installation methods and placement may depend on the structure and condition of the relevant balcony, window, staircase, ceiling, wall or other installation area.

If previously unknown conditions are discovered during inspection or installation, PrimeX may need to discuss an alternative installation method, revised scope or additional work before proceeding.

Customers should avoid altering, removing or interfering with installed components without appropriate technical advice.

Scheduling & Access

Inspection and installation schedules are subject to availability and may also be affected by site readiness, access restrictions, weather, material availability or other circumstances.

If an appointment needs to be changed, customers are encouraged to inform PrimeX as early as reasonably possible.

Cancellation or Changes

Requests to cancel, postpone or change an approved installation should be communicated to PrimeX as soon as possible.

Where materials have already been ordered, prepared, customized or work has already begun, cancellation or change requests may be subject to the specific quotation or agreement relating to that project.

Product or Workmanship Commitments

Any specific warranty, material specification, service commitment or after-installation condition applies only if it has been expressly provided by PrimeX in the relevant quotation, invoice, written communication or other agreed documentation.

Nothing on this website should be interpreted as creating a warranty that has not been specifically offered for the relevant service.

Website Use

You may use the PrimeX website for legitimate purposes such as learning about our services, contacting us and requesting quotations.

You must not knowingly:

• Attempt to interfere with website security.
• Introduce malware or malicious code.
• Use automated systems in a way that materially disrupts the website.
• Misrepresent yourself when submitting enquiries.
• Copy website content for misleading, fraudulent or unlawful purposes.

Intellectual Property

Unless otherwise stated, the PrimeX business name, website design, written content, project materials and original website content are intended for use in connection with PrimeX's business.

Third-party names, logos and trademarks remain the property of their respective owners.

Third-Party Services & Links

The website may link to third-party platforms such as WhatsApp or other external services.

PrimeX does not control third-party websites and is not responsible for their availability, security, terms, privacy policies or content.

Website Availability

We aim to keep the website useful and available, but we do not guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable because of maintenance, hosting issues, network problems, updates or circumstances outside our reasonable control.

Limitation of Website Information

Website information is provided for general service and enquiry purposes. Final project specifications should be confirmed through the relevant quotation, measurements and communications relating to your property.

To the extent permitted by applicable law, PrimeX is not responsible for loss resulting solely from reliance on general website information where the actual site conditions, measurements or agreed project specifications differ.

Privacy

Personal information submitted through the website or during enquiries is handled in accordance with our Privacy Policy and applicable legal requirements.

You can review the policy here:

Applicable Law

These Terms & Conditions and use of this website are subject to applicable laws of India.

Any dispute should first be addressed through reasonable direct communication where possible. If formal proceedings become necessary, jurisdiction will be determined in accordance with applicable law.

Changes to These Terms

PrimeX may revise these Terms & Conditions when its services, business processes, website or applicable requirements change.

The latest version will be displayed on this page together with the updated revision date.